My son has had nothing but an amazing experience with Dr. Jernigan and the entire staff. We are taken back for his appointment within 5 minutes of his actual appointment time. If we had an issue with his braces, it only took one call and they were able to accommodate the same or following day. Dr J and Dr Franks have such an excellent interaction with the Orthodontic Assistants, the patient, and their parents. I greatly appreciate each and every one at this practice for caring about my son! OH...and they have great incentives for patients to earn points for rewards! Thanks J Team!!